Terms of Service

1. Use of the Platform

• You must be at least 13 years old to use our services.
• Do not share your account credentials with others.
• Use the platform for lawful, educational purposes only.

2. Content & Intellectual Property

• All course materials, videos, and resources are owned by Shafiq Online Institute or its licensors.
• You may not copy, distribute, or resell content without permission.
• User-generated content (e.g., forum posts) may be moderated or removed at our discretion.

3. Payments & Refunds

• Premium courses and subscriptions require payment via secure third-party processors.
• Refunds are available within 7 days of purchase for eligible courses.
• Contact support for refund requests or payment issues.

4. User Conduct

• Respect other users and instructors in all interactions.
• No harassment, hate speech, or inappropriate content.
• Do not attempt to disrupt or misuse the platform.

5. Termination

• We may suspend or terminate accounts that violate these terms.
• Users may delete their account at any time by contacting support.

6. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with the effective date.

7. Contact Us

If you have any questions about these Terms of Service, please contact us at privacy@shafiqonline.ug.